Use case · Clinics
Organize general appointment enquiries
Collect only the contact details needed to reply to a general appointment enquiry. Do not request symptoms, diagnoses or medical records in the form; use your clinical systems for health information.
Industry pain points
- ·Requests arrive between jobs and need a clear owner action, an estimate and a next contact date.
How customers actually use WhatsApp
The customer opens the link or scans the QR code in their browser. They do not need a WACapture account. After submitting, they can continue to the configured messaging destination.
From the request to the outcome
Share a smart link or QR code, capture the request and continue the conversation with your own tools. In WACapture, update the stage, internal estimate, notes and next follow-up. Mark won or lost manually when the customer decides.
What lead capture changes
- Quote pipeline and follow-ups
- CSV export
- Works with your existing WhatsApp number
Possible QR placements
- General contact page or reception QR code
What you'll measure
- Captured enquiries by recorded source
- Open estimates and follow-ups to review
- Reported outcomes, not payment claims
Practice the enquiry workflow with fictional data
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