Use cases
Examples of using WACapture for different services. Choose a context and review the actual capture and follow-up workflow.
Use case
HVAC & installers
A homeowner wants air conditioning or a heat pump. Collect the service, location and timing, then record the estimate and next contact while they decide.
Use case
Hotels
A guest asks about a stay or an additional service. Save their contact and request, then confirm availability through your booking tools before recording an outcome.
Use case
Restaurants
A customer asks about a group meal or catering. Collect the request, clarify dates and capacity in your usual conversation, then record the proposed amount and next contact.
Use case
Real estate
A prospect scans a property sign or clicks a listing link. Capture their contact and interest, then manage viewings and documents in your existing agency tools.
Use case
Consultants
A prospective client asks about your service. Save the request, record a proposal estimate and a follow-up date, and send proposals using your usual document tools.
Use case
Clinics
Collect only the contact details needed to reply to a general appointment enquiry. Do not request symptoms, diagnoses or medical records in the form; use your clinical systems for health information.
Use case
Beauty salons
A customer asks about a service or package. Keep the enquiry and next contact in one place, and confirm appointments and payments using your booking and payment tools.
Use case
Agencies
A business asks about a project. Record the initial request, source, estimated proposal value and next contact. Detailed briefs, delivery and contracts remain in your project tools.
Use case
Coaches
A prospect asks about a programme. Collect the contact and general request, record a next contact date, and use your existing tools for session booking and programme delivery.
Use case
Local services
A customer asks for a repair, installation or maintenance visit. Collect what is needed, where and when, then keep the estimate, notes and next contact with the enquiry.