Use case · Local services

From a local service request to a recorded outcome

A customer asks for a repair, installation or maintenance visit. Collect what is needed, where and when, then keep the estimate, notes and next contact with the enquiry.

Industry pain points

  • ·Requests arrive between jobs and need a clear owner action, an estimate and a next contact date.

How customers actually use WhatsApp

The customer opens the link or scans the QR code in their browser. They do not need a WACapture account. After submitting, they can continue to the configured messaging destination.

From the request to the outcome

Share a smart link or QR code, capture the request and continue the conversation with your own tools. In WACapture, update the stage, internal estimate, notes and next follow-up. Mark won or lost manually when the customer decides.

What lead capture changes

  • Quote pipeline and follow-ups
  • CSV export
  • Works with your existing WhatsApp number

Possible QR placements

  • Vehicle, flyer or service-page QR code

What you'll measure

  • Captured enquiries by recorded source
  • Open estimates and follow-ups to review
  • Reported outcomes, not payment claims

Practice the enquiry workflow with fictional data

Try the interactive demo without registration. Real links require a paid subscription.