Industry · 2 min read
Organize hotel enquiries from reception and website links
A QR code at reception and a website link can serve different requests. Give each placement a clear purpose so staff know what the guest wants before replying.
Separate the entry points
Use consistent link and source names, such as reception or website. Compare captured enquiries rather than assuming every scan became a booking.
Confirm through your booking process
Reply with your usual tools and verify dates, availability and payment separately. WACapture organizes the request and follow-up; it does not reserve rooms or synchronize guest conversations.
Takeaway
A captured enquiry is an opportunity to reply. Record a win only after your team has confirmed the actual booking in its own process.
Put this into practice with WACapture.
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